At Iyan Learner, we are committed to delivering high-quality learning experiences. If you are not completely satisfied with your course purchase, weβre here to help.
πΈ Refund Policy
We offer a 100% money-back guarantee under the following conditions:
β Eligibility for Refund
You are eligible for a refund if:
-
You request a refund within 7 days of purchasing the course.
-
You have not completed more than 20% of the course content.
-
The course was purchased directly through iyanlearner.com.
β Non-Refundable Situations
Unfortunately, we cannot offer refunds if:
-
The refund request is made after 7 days from the purchase date.
-
You have completed more than 20% of the course.
-
The course was purchased during a promotion, discount offer, or bundle sale.
-
The course was gifted or purchased through a third-party.
π Course Exchanges
We do not offer course exchanges at this time. You will need to request a refund and repurchase a different course separately if eligible.
π§βπ» How to Request a Refund
To request a refund, please email us at hello@iyanlearner.com with the following details:
-
Your full name
-
Course name
-
Order ID or payment receipt
-
Reason for refund request
Our support team will review your request and respond within 3β5 business days.
π³ Refund Process
-
If approved, your refund will be processed to your original method of payment.
-
Refunds may take 5β10 business days to appear in your account depending on your payment provider.
β οΈ Note
We reserve the right to refuse a refund if we detect abuse of our policy or if a user has previously received multiple refunds.
π¬ Need Help?
If you have any questions about our Refund and Returns Policy, feel free to reach out at hello@iyanlearner.com β we’re happy to assist you!